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Settings / Quick Reference

Color legend

Database
Status / value
Color
Meaning
Clients
Active
Green
Currently in regular treatment
Clients
Paused
Yellow
Taking a break, not discharged
Clients
Discharged
Gray
Treatment ended
Clients
Prospective
Blue
Inquired but not yet started
Appointments
Scheduled
Blue
Upcoming, not yet happened
Appointments
Completed
Green
Session took place
Appointments
Cancelled / No-show
Gray / Red
Did not take place
Payments
Paid
Green
Fully settled
Payments
Pending
Yellow
Not yet due or just invoiced
Payments
Overdue
Red
Past due date, needs follow-up

Status meanings

  • Client Status drives who shows up in Active Clients — keep it current, since it's what the dashboard's "Active clients" stat counts.
  • Session Payment Status (Paid / Pending / Invoice Sent / Waived) is per-session; the Client's Payment Status Overview rolls all of a client's session/payment statuses up automatically — you don't need to update it manually.
  • Appointment Status is only about whether the appointment happened, separate from whether the note got written or the invoice got paid.

Recommended weekly workflow

  1. Monday: Check the Dashboard — review this week's Upcoming appointments and clear any Pending Notes left from last week.
  2. After each session: Log the session immediately in Sessions (or use the New Session form) while it's fresh, and update the appointment Status to Completed.
  3. Midweek: Scan Payments for anything Pending or Overdue and send reminders.
  4. Friday: Check Clients → Needs Follow-up for anyone who hasn't been seen in a while, and update Client Status for anyone pausing or discharging.
  5. Monthly: Log any continuing education in the CE Log, and skim the Resources Library for anything worth using with current clients.